Refund  We stand behind the quality of every product we sell. If your purchase does not work out for any reason, you may initiate a return or exchange within 30 days of receiving your order. To qualify for a refund the BoxRope must be unused. We will pay for the return shipping for all US orders. Returns can be refunded back to the original payment method. At this time, we do not offer free return shipping for international orders or refunds on Customs or Duties.  

Return order Mail us ( to initiate a Return or Exchange. For domestic orders, we will provide you with a prepaid shipping label to return your item for a refund or exchange. Please note that we process all returns or exchanges within 3-5 business days after we receive the product at our warehouse

 FAQ's Does my return/exchange qualify?

The BoxRope must be unused (no signs of use)

How long is a return or exchange going to take?

Please allow 3-5 business days from the time we receive your package to process your return/exchange.